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Discover how our dedicated support team can assist you with any inquiries or issues you may have. Explore our resources to find the answers you need quickly and efficiently.
Customer Service Hours
Our customer service team is available to assist you from Monday to Friday, 9 AM to 6 PM CET. We also offer extended hours on Saturdays from 10 AM to 4 PM CET. Please note that our services are closed on Sundays and public holidays. During the holiday season, special hours may apply, so please check our website for updates.
Holiday Hours
During major holidays, our customer service hours may vary. We strive to keep you informed about any changes, so please visit our website for the latest updates on our holiday schedule.
After-Hours Support
For urgent inquiries outside of our regular hours, please reach out via email, and we will respond as soon as possible.
Weekend Assistance
While our main support is available on Saturdays, we offer limited assistance on Sundays through our online chat service.
Phone
(255) 352-6258
Address
Contact us at 1234 Parcel Lane, Suite 1000, Milan, Italy 20100
Common Questions About Our Services
Find quick answers to your questions about our parcel forwarding services.
What are the delivery timeframes for parcels?
Delivery times vary depending on the destination. Typically, parcels are delivered within 5-10 business days.
How can I track my parcel?
Once your parcel is shipped, you will receive a tracking number via email. Use this number on our website to track your parcel’s progress.
What should I do if my parcel is delayed?
If your parcel is delayed, please contact our customer support team for assistance. We are here to help resolve any issues promptly.
Need More Help? Contact Us Today!
If you have any questions or need further assistance, don’t hesitate to reach out. Our support team is ready to help you explore our services and find the best solutions for your needs.